All orders are sent via Australia Post (or Sendle for metro areas) unless otherwise requested and pre-arranged by the customer.
SHIPPING TIMES This is a one woman show but I will do everything to get your orders in the post on the SAME DAY or on the next day.
STANDARD POSTAGE is $9.95 AUD on all domestic orders. This is a tracked parcel and can be followed using the tracking number emailed to you when your order is packed.
EXPRESS POSTAGE is $16.95 AUD and is available on domestic orders.
LOCAL PICK UP is available if you can get to Kealba or Keilor East. Simply select this option at the checkout and I will contact you to arrange.
INTERNATIONAL SHIPPING is available and can be quoted on request. Items purchased from International shipping will be invoiced via PayPal once the shipping price has been confirmed. If you would like a quote on an item(s), please contact me here.
ESTIMATED SHIPPING TIMES can vary greatly depending on the service selected, the destination of the parcel and the season (eg, public holidays, Christmas etc), so please be mindful of that. If you would like to estimate the arrival of your package you can use the Australia Post estimated shipping times tool located here.
Return & Exchange Policy
Returns are accepted within 14 days of purchase. Items must be in same condition as when purchased. Please choose with care as we don't offer refunds for change of mind or incorrect size. We can however exchange or give a gift cards once product is returned at buyers expense.
When returning an item for exchange please be sure to enclose a pre paid sachet so we can send you your new item or, if you live locally, arrange to return the item at our nominated pick up point. If the item is faulty, normal refund conditions apply.
All sale items are final - no exchange or refunds.
If you need assistance with sizing or anything else please contact me